We moved into a well maintained house from the 1930's. The bathroom sink was still the original, but had chips and rust damage. I debated replacing the whole sink, but chose to look into refinishing it instead. After some internet searching, I found Tub Tiles & Tops. I figured they were locally owned and veteran owned.
The receptionist (Kaitlin) is super friendly and helpful. She got us on the schedule, and was able to re-schedule at last minute due to a scheduling conflict I had.
Cody called me when he was on his way over to do the job. He arrived early, talked me though the process, looked at the sink and was candid the whole time. Cody took his time cleaning up the work area, patching, and finishing. The after product is amazing.
I am THRILLED with the customer service, communication, and work. We have a bathtub that will need to be refinished in the future, and we will be using Tub Tile & Tops again!
I’m glad I chose to work with Tub Tile & Tops. Kait was very responsive and accommodating when scheduling the work. Cody resurfaced a bathtub and shower base and both look great! He was excellent at keeping me informed of everything that was happening, both when coming to give a quote and while the work was being done. I’m very pleased with the price, quality of work, and overall experience.
Cody and Kaitlin are so friendly, easy to work with and got the job done when another company couldn’t. Cody is just the kind of tech you feel secure in being in your home when you aren’t. We love the work done. 10/10 recommend.
Tub Tile & Tops came to repaint our bathtub that previous owners had tried to repaint. He did a wonderful job repainting it- it looks new! By repainting, we got the job done in one day instead of dealing with a multiple day bathroom remodel. Tub Tile & Tops did a very professional, complete job. We would not hesitate to use their business again!
Hands Down the best customer service!!!! From the initial call to the follow up they were amazing. I had my farmhouse sink redone by another company, On the Surface, for $300 and they provide no warranty.. Within 1 day the work that on the surface performed was peeling. Horrible customer service, ridiculous! I stumbled upon Tub Tile & Tops and explained my situation.... Kait was so sympathetic and accommodating. She explained that the after care recommendations of the other company were probably making the problem worse. She arranged for her representative to come out quickly as we were moving.
Cody came out and peeled the work off with such ease, he couldn't believe how thin the layer was that the other company applied. Tub Tile Tops then refinished the entire sink, set up proper ventilation so the whole house did not smell like chemicals and made our sink brand new. It looks better than ever!!!!!! I would give them more stars if possible. They were fantastic & set my mind at ease by including a warranty!!!!